The why

More and more, customers want the brands they choose to align with their values.* Even if you have a clear mission, ensuring it resonates with customers is quite another thing—which is where I come in.

To start, you need a brand identity with values, pillars, and principles. This informs your guidelines, which serve as a source of truth that empowers your teams to maintain your brand however it shows up in the world, from the smallest SMS or the biggest multi-channel holiday campaign. They ensure your customers understand why you’re so great, and keep them coming back for more.

While brand guidelines take many different forms, they always:

  • Identify, build, and grow your brand

  • Strengthen your impact and ability to attract loyal customers

  • Enable your teams to maintain consistency across channels

  • Serve as an anchor and foundation for action when things go awry

This is challenging to execute well, and many teams don’t have the internal bandwidth, know-how, or resources to do it themselves. Brand decisions and storytelling comes with an infinite range of options, and analysis paralysis is real. I have the experience necessary to provide insight into your company, brand, intentions, and, perhaps most importantly, your vibe. I can transform abstract elements and ideas into a concrete road map that anyone can use to hit the ground running.

Where are you starting from?

Perhaps you’re a startup that finalized your product and found your market fit. Now you’re ready to sell but aren’t sure how or where to ground your messaging. 

Maybe you’re about to launch a new campaign or product and want to rally your teams around a freshly unified voice. 

Maybe you’re a more established business that pieced content together since the beginning, and never gave brand guidelines the time they deserve. Until now.